Introduce your market
Share country, customer type, sales channel and current equipment categories.
Wholesale & Agent
This page is for distributors, local service partners and B2B sellers who want to discuss cooperation, model focus, support responsibilities and market fit.
Process
Follow the steps below before sending a support request so the answer can be specific and useful.
Share country, customer type, sales channel and current equipment categories.
Start from models that match your buyer base and service capability.
Discuss pre-sales advice, after-sales communication, local service and documentation expectations.
Commercial details should be confirmed after market fit and product scope are clear.
Buyer help
Use these support paths to move from a general question to the right next action.
Pawnshops, jewelry stores, recyclers, laboratories and industry buyers have different support needs.
Choose a focused product line before discussing wholesale or agent cooperation.
Clarify whether your team can handle training, basic questions or customer communication.
If you need branding or custom materials, discuss it separately from standard cooperation terms.
Bulk shipment, sample order and forwarder handoff should be discussed early.
Send market details and product interests for a practical cooperation discussion.
Before contacting us
Support answers are more useful when your business scene is clear. Include model, quantity, sample type, destination address, timing and the exact question.
Send a concise request with enough context. We will point you to the right page or reply with practical next steps.



FAQ
Short answers for the most common questions related to this support page.
Yes. Agent or wholesale inquiries can be reviewed after market, channel and product focus are clear.
A sample or trial order can be discussed depending on product, destination and cooperation plan.
For better customer experience, local communication or support capability is helpful and should be explained early.
Next step
Include your use case, destination and exact question so support can reply without unnecessary back-and-forth.